After-sale service

Elegance company not only provides consumers with attractive and intelligent leisure ware, while Elegance people's spirits, profession and pursuit of excellence, providing consumers with comprehensive services.

Elegance Co. , make a guarantee for the purchase of "Elegance” products in one year.

If there is any quality defects caused during your normal usage within one year since the loading date of Elegance product, our company will take appropriate replacement or modification. However, installation costs shall not be responsible for our company.

The following is not an effective security within the scope of guarantee:

1. Any results of damage and the relative costs caused by Anti outside, such as earthquakes.

2. Transport fees caused by sending the replacement , or repair or replacement of products, or the removal or installation of the artificial product fees, or other related expenses.

3. Any quality problems or damages due to self changes products, wrongful use, the lack of proper care and use of non-"Elegance" spare parts for replacement.

Please feel free to contact with us for more information about maintenance services.

Elegance Sanitaryware

Customer Service Center